FCAPS

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FCAPS is an acronym that identifies the five principle domains of network management and system management. These include:

  • Fault management: This domain concerns the monitoring of network resources to detect alarms, correlate multiple alarms stemming from the same problem, coordinate trouble tickets, and track problem resolution.
  • Configuration management: This domain concerns the maintenance of network configuration information including such things as system profiles, equipment locations, configuration scripts, and software and firmware revisions.
  • Accounting management: This domain concerns the tracking of network and resource utilization and is typically associated with billing (for public services) or cost accounting (for internal resources).
  • Performance management: This domain concerns the tracking of network and system performance metrics such as total load, delay, processor utilization, storage capacity utilization, and application response times.

A well managed network and/or system has management software, hardware, and processes for all five domains.

PodSnacks

<mp3>http://podcast.hill-vt.com/podsnacks/2007q3/fcaps.mp3%7Cdownload</mp3> | FCAPS